Customer On-Boarding 10.0

The remote customer service application developed by Al-Kuraimi Islamic Microfinance Bank is designed to enhance customer accessibility to banking services regardless of their location or time. This initiative aligns with the bank's commitment to provide convenient service without necessitating physical visits to branches, thereby prioritizing customer time and ease of use.

The application offers several key features for users:

• Remote account opening (currently available).
• Password recovery options.
• Request for an ATM card.
• Application for the Cream Pluto card.
• File objections regarding failed ATM transactions.
• Change ATM password.
• Direct communication with customer service specialists.